
User Minago2 screenshots the abnormal activity with his account.
Some Xbox LIVE users started noticing that Microsoft was adding extra Points to their accounts out of nowhere on Thursday. These users saw increases in the thousands to their accounts sporadically.
It all began with Xbox user bentleyma who started a thread on the official Xbox Forum after he realized a more than 1,300 Points increase. Quickly thereafter, other users started posting that they saw gains and increases of Points in their accounts, as well. Of course, it’s no surprise that some users were a little scared that someone could have hacked their accounts or stolen their credit card information.
“Naturally my initial concern was someone had gotten my card details (that are attached to my account) and were buying points,” wrote Xbox user Dark Caesar. It turns out that was not so.
“So like I said, I called [Microsoft] support and told them what was happening,” the user continued. “Anyway, it transpired that Xbox Rewards had glitched on some accounts, which led to some people getting more points than they were entitled to….”
Though one other member claims he or she called and got the same information, nothing has been stated to the entire public. And get this: because of good faith, Microsoft let the users keep the Points, according to the postings.
“[Because] I had called up and had been honest with them, I was told I could keep the aforementioned points as a gesture of goodwill,” Dark Caesar posted. Another user, Varakharne backed up the story.
“I can confirm this[;] I thought someone got my credit card and added points to my account or something,” he or she posted. “Whatever [Microsoft] I am very grateful!”
Xbox Support on Twitter even replied to user @voteDC who asked about the increase in points: “We appreciate your honesty. Enjoy your points.”
But not all ends well. Some users as of the time we wrote this, in the same thread, have noticed that the points have decreased in their accounts (pictured above). So it’s not entirely clear whether Microsoft will re-add them or leave it be. Though, with a public statement that they can keep the points, it seem their hands could be tied.